Manage comments and messages from Facebook, Twitter, Instagram (comments) and Linkedin for the best customer social service.
Receive comments and messages in real time.
Filter, respond and close conversations; to better control your social talking.
The conversations are stored for later control.
Attach data and notes in each conversation.
Review previous conversations.
The social customer care is work for a team
Assign the conversation work to individual team members. With real time monitoring of every conversation members can talk to each other giving tips or supervising. Every conversation has a responsible team member. Convert the social customer care of the brand in a more friendly process.
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